Natural gas for home

Why choose natural gas?

Today, natural gas is the cleanest, most convenient and most profitable source of energy. Compared to electricity and oil, gas heating costs can be as much as three times lower. Heat pumps require electricity in the cold months of the year and this creates hidden costs, but a gas boiler does not require any additional energy source.

As a gas consumer, you don’t have to clean the ashes from your stove/fireplace every day, store pellets or buy diesel fuel. Modern gas boilers are controlled automatically, keeping your home warm even when you are away from home for a long time.

When natural gas burns, it does not emit harmful combustion emissions, dust or soot. The process leaves behind only carbon dioxide and water vapour. In addition, gas pipelines make energy transportation easier and reduce pollution and noise. Natural gas does not pollute the surrounding air and protects Latvia’s forests.

A gas connection increases the value of the property and helps to maintain it, which is important if you have purchased the property with the help of a bank and want to sell it in the future.

Possibilities of use

Environmentally friendly and energy-saving gas equipment is increasingly being used in homes. Natural gas heating boilers and water heaters are used, as well as various other household appliances.

Domestic gas equipment needs to be checked once a year to ensure its safety and to avoid increased energy consumption or emergency repairs.

Gas price

The price of Elenger services is individually adjusted and depends on the amount of energy consumption. The adjusted price for each customer is shown on the invoice. Higher gas consumption means lower gas price.

Price formula


    • Fixed dealer markup + Gaspool Stock Price
    • The Gaspool natural gas price changes every month and is known on the last business day of the previous month
    • There is no fee for early termination of contract
    • Lower exchange price – lower payment, higher exchange price – higher payment

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Fixed price


    • Fixed price for a certain period of time, usually 6 months
    • The price can be reviewed no more than twice a year
    • Protects against rapid exchange price fluctuations
    • There is no fee for early termination of contract

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Tips for saving on heating costs

  • Choose the right system.
    When building a heating system, consult a specialist so that the boiler to be installed has the optimum power.
  • Put the technique to work for you.
    Modern boilers have modern control automation. Take advantage of technology, such as setting the machine so that the room temperature is a few degrees lower when you are asleep or away from home.
  • Adjust the boiler temperature.
    Lower the temperature of the domestic hot water when it is not used anyway. This way you can avoid water heating in vain.
  • Let the warmth circulate.
    Do not place cabinets or shelves in front of the radiator, as this will prevent the warmth from moving.
  • Let the cold stay outside.
    When it gets dark, lower the window blinds. This way, the glass does not spread cold into the room.
  • Ventilate the room in the right way!
    Open the windows completely for a short time, closing the radiator thermostat and also the energy consumption.
  • Have the boiler serviced at least once a year.
    An unmaintained boiler has a higher flue gas temperature and also energy consumption. In addition, an unmaintained heater can endanger both human health and property.

Maintenance/service of gas equipment

Gas heating boilers and water heaters must be maintained regularly, preferably once a year. Unmaintained equipment can increase energy consumption and accidents. It is recommended for maintenance tasks to be performed by a trusted and licensed service provider.

Maintenance usually includes the following checks:

Gas heating boiler
Gas heating boiler Operating mode check. Heat exchanger check. Heat exchanger cleaning if necessary. Burner maintenance. Ignition and ionization electrodes check. Siphon cleaning and expansion tank maintenance. Measurement of combustion parameters.
Circulation pump Pump mode, electrical connections, water connections and switch checks.
Filters Cleaning of mud filters. Gas filters check and replacement if necessary.
Gas supply Visual check, alarm devices check, condition of gas equipment check, condition of measuring devices check.
Regulation, measuring and control equipment Power system, cables and connections checks.
Gas water heater
Gas-powered water heater Equipment operation check.
Heat exchanger Heat exchanger check and cleaning if necessary.
Burner Burner check and cleaning if necessary.
Water filter Water filter check.
Burner nozzles Cleaning of burner nozzles.
Exhaust pipe Exhaust pipe service if necessary.
Gas supply Visual check, condition of gas equipment check, condition of measuring devices check.
Carbon monoxide detector

As with a smoke detector, regularly make sure that the carbon monoxide detector works reliably and correctly. To do this, you must press the test button once a month and wait for a beep to confirm the operating status of the device. The sensor must be cleaned regularly with a vacuum cleaner or cloth. Batteries must be checked regularly.


Safe use of gas

Gas needs oxygen

Natural gas, as a fuel, is very convenient and clean, and its combustion emits only water vapour and a small amount of carbon dioxide, however all use and safety requirements must be met.

The gas equipment must be protected from dust and connected to a clean flue that is suitable for natural gas flue gases and must be of an appropriate size. The room in which the gas equipment is located must have sufficient air flow to ensure complete combustion of the natural gas.

The complete burning of one cubic metre of gas requires about 10 cubic metres of air. The supply of fresh air must be provided in small rooms, especially in bathrooms, by using an air grille or an opening under the door.

Causes of gas accidents

  • Appliances that have not been maintained, old pipes and negligence.
  • Unauthorized repair of ventilation pipes or flue exhaust pipe, or diversion of the gas equipment flue to the wrong pipe.
  • Clogged flue exhaust pipe.
  • Damaged or rusty pipes and connections.
  • Use of materials not suitable for gas in pipe installation.
  • Small and unventilated rooms with insufficient air flow for the gas equipment.
  • Worn out gas equipment.

Useful to know

  • The gas flame must be blue and not yellow (also applies to the hob).
  • If the ceiling turns yellowish or brown, there are problems with the chimney.
  • If you suspect any faults, a check must always be carried out. This work can only be performed by a company or a person with the appropriate qualifications.
  • A carbon monoxide detector must be installed in all living areas where there is gas equipment connected to the chimney.

Gas leak

Natural gas used in homes has added aroma so that people can smell a gas leak. A specific gas odour is released in the event of a gas leak. Cases of gas leaks in underground piping systems are detected with specialized gas measuring instruments.

In the case of a gas leak, you must

  • Shut off the gas supply if possible.
  • Ventilate the rooms by opening doors and windows.
  • Not use naked flames or electricity and, if possible, turn off the electricity supply to the gas leak area.
  • Leave the danger area.

Gas equipment check and replacement

If you plan to replace a gas stove, water heating, heating or any other natural gas appliances in your home with new equipment, we recommend hiring a qualified expert. The safety of gas equipment is the responsibility of the owner. To ensure safety, it should be borne in mind that the product conformity certificate provides for regular maintenance of gas equipment. The recommended maintenance interval is specified in the gas equipment service manual. Gas pipelines must be checked and, if they were installed more than 15 years ago and the supply system is located in a public building or in public spaces in an apartment building, checks must be carried out every four years. Gas equipment that has not been maintained and is not in good working order must be repaired or replaced. However, experience shows that old gas equipment, especially gas-powered water heaters, is largely obsolete, dangerous to use and needs to be replaced. When purchasing new equipment, keep in mind that since 1996, all gas equipment produced for the European market must comply with harmonized standards and bear the CE mark. Gas heating boilers, water heaters, gas stoves and replacement work can be ordered from licensed gas equipment sellers and service providers.

Safe use of gas

Gas equipment must be protected from dust and connected to a clean and suitable flue. There must also be sufficient airflow in the room where the gas equipment is located to be able to rely on the appliance.

In the event of a gas fault, call 114.

The safe long-term use of gas equipment requires regular equipment checks by a specialist. Improperly used equipment can cause accidents. It is very important to follow all the rules of use and safety.

Carbon monoxide detector installation

A detector must be ordered online or purchased from specialist shops. A carbon monoxide detector must be installed in all living areas where gas equipment connected to the chimney, such as a gas boiler or water heater, is located. Elenger recommends installing the detector on the wall in rooms that also contain other combustion-related equipment, such as a wood-burning stove, fireplace or stove.


Carbon monoxide detectors

Since 1 January 2018, the installation of carbon monoxide detectors has been mandatory in Estonia, but Elenger recommends that they also be installed by Latvian natural gas users. The sensor must be installed in all living areas where there is gas equipment, such as a water heater connected to the chimney. The emergency rescue service also recommends installing the sensors in places where devices that perform other combustion processes, such as a wood-burning stove or fireplace, are located.

The carbon monoxide sensor signals when the concentration of carbon monoxide in the air is approaching a level that is dangerous to human health.It is impossible to determine the amount of carbon monoxide without a sensor, because it is colourless, odourless and tasteless. The first signs of carbon monoxide poisoning are headache, dizziness, tiredness and nausea. A person may not experience these symptoms while awake, but they may be completely imperceptible when sleeping.


Where to install a carbon monoxide detector

The carbon monoxide detector must be installed where the gas equipment is connected to the chimney, for example, in the kitchen or bathroom where a water heater is used. One sensor is for one room only, as the device measures the level of carbon monoxide next to the sensor. In multi-storey residential buildings, it is recommended to install a detector on each floor, as well as in each bedroom.

If the sensor is installed in a room without a heater, it must be close to the human breathing radius in the room. For example, in the living room, the sensor must be placed at the height of a person’s face, when sitting, for example, on a sofa or chair. In bedrooms, the carbon monoxide sensor must be as close to the bed as possible.

Unlike a smoke detector, a carbon monoxide sensor must be installed on the room wall at a height of 0.5 to 1.5 metres from the floor and up to 3 metres from the carbon monoxide source. The sensor must not be placed near ventilation systems. If the gas boiler is in the bathroom, make sure that the carbon monoxide sensor is suitable for installation in wet areas.

Connection to the gas supply network

Connection to the gas network means building a connection from the land plot boundary. In addition, it is necessary to create a gas supply system on the land plot and in the building and install gas equipment, then you can start using gas.

If your property does not have a gas supply, you need to find out the nearest available gas pipeline and in which gas supply area your property is located.

You can use the information and instructions compiled by the system operator Gaso HERE.

Useful to know

How to conclude a gas sales contract?

The owner of the network contract can contact our customer support team by calling +37168806680 or writing an e-mail to for additional information on signing a natural gas trade contract. The contract must be signed no later than on the 15th day of the month preceding the month in which the new natural gas trade contract begins. The owner no longer needs to take any further action; Elenger will inform the distribution system operator of the change of trader and take all necessary actions.

In the case of a new network contract, the natural gas trade contract may be initiated at another time. The natural gas trade contract will enter into force at the same time as the new network contract.

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How to provide a gas meter reading?

If a smart meter is not installed at the place of gas consumption, the gas meter reading must be provided as an integer, rounded up, in the last 5 days of each month. The user’s name and address must be provided when submitting the gas meter reading. It can be submitted:

  • By using
  • By sending the reading by e-mail to
  • By providing the reading by phone on 155 or by SMS.
What are the general terms of the contract?

Before concluding the contract, get acquainted with the general terms and conditions of natural gas trade. The general terms and conditions are an essential part of the contract.

Customer support (Mon-Fri 9-17)
Doma laukums 2,
LV-1050, Rīga

+371 6880 6680